Sales and Customer Service Advisor

  • Full Time
  • Hale,North West
  • £Up to £16000 per annum + £30K OTE

Time Recruitment Solutions Ltd

Job Role: Sales and Customer Service Advisor

Job Location: Hale

Job Hours: Monday – Thursday 10am – 8pm.

Every other Friday 10am – 2pm.

Job Salary: £16K basic – realistic OTE of £25-30K

Are you looking for an opportunity to work within a fast paced sales environment for one of the UKs leading protection brokers who offer an uncapped commission structure that will result in over £50K as an OTE just for hitting your targets? If so then this role is a perfect fit.

The directors have decades of experience in the industry and have gone with an approach of quality over quantity. They pride themselves on providing a high level of personal service by taking time to establish the needs of each customer individually.

The Sales and Customer Service Advisors transfer leads over to the Life Advisors who have Whole of Market access to Life Insurance companies that they use to find the best possible protection quotations for their customers. All leads are sent through from a lead generation team and therefore there are no cold calls or cold leads hitting your desk.

The office is a fantastic place to work, with regular incentives and a real social buzz when everyone receives their commission bonuses and celebrates after work.

As a Sales and Customer Service Advisor you will be supporting the Life Insurance Advisors by pre-qualifying the customers before sending them over to complete the sales process. This part of the customer journey is important to get right and could be make or break whether a sale is successful later down the line.

Sales and Customer Service Advisors will:

-Contact WARM leads and discuss the reasons for their enquiry, affordability and introduce customers to the company

-Take down personal information and input into the sales systems

-Transfer customer directly to the sales team

-Make comprehensive notes regarding the discussion had before transfer

-If customer doesn’t have time, arrange a callback, diary this and ensure a call is made at the time agreed.

Sales and Customer Service Advisor can:

-Earn up to £30K, with the top earning in this team bringing in over £1000 a month in bonus on top of their wages

-Work towards promotions into the sales team if the right attitude and ability is demonstrated

-Receive other office wide incentives for performance

-Work towards financial services qualifications once in a more senior role – paid for by the company.

Life Insurance, Life, Insurance, Protection, CIC, critical illness, IP, income protection, Sales, Lead Gen, Qualifier, Enrichment, Sales support, outbound calls, inbound calls, transfer, telephone, telephony. Sales and Customer Service Advisor, Outbound Sales Advisor, Sales Executive

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