Website Time Recruitment Solutions Ltd
Job Role: Call Centre Staff
Job Location: Bolton
Job Salary: £18K – OTE £21-22K
Job Hours: Monday – Friday, 1 in 4 Saturdays.
Between 9-8 Monday, 9-5 or 12-8 Tuesday – Thursday, 9-5 Friday
1 in 4 Saturdays at 9:30 – 2:30
Start earning commission immediately!
Are you a telephone based professional with excellent customer service experience, looking to move into a company where you will be able to earn a competitive salary, you will be treated as an individual and given huge career opportunities?
If so we would like to hear from you!
My client is the largest 2nd charge mortgage broker in the UK, who have a fantastic reputation for the quality service they provide and the strong relationships they build with their lenders. They have third party relationships with the likes of Money Supermarket and Compare the Market to generate warm leads from customers with genuine interest for their products.
They are financially backed and in a stable position, which has led them to look at expanding their business over the coming years and possibly moving into other areas of the market. They therefore need to bring in more Contact Centre Agents to help with this development and grow the business further.
As a part of the Call Centre Staff you will be speaking to customers who are looking to apply for loans up to the value of £10,000.
In your role as part of the Call Centre Staff you will be expected to:
– Confirm personal information is up to date and accurate to fall in line with Data Protection Act regulations
– Build rapport with the customers and have a chat about the reasons for their inquiry and the amount they require.
– Challenge areas such as their income and their expenditure to ensure they can afford the repayments
– Show excellent attention to detail to ensure the data is correct and the customer is fully aware of their options
– Complete any missing information from the application before sending it over to the sales team.
If you are interested in this position as a member of the Call Centre Stafft then please contact Sam at Time Recruitment either by applying via the advert or emailing me directly on [email protected]
loans, unsecured, secured, advised, advising, money, finance, outbound, inbound, call centre, sales, customer service, Bolton, Manchester, horwich, wigan, Blackburn, Leigh, bury, new business, business, Contact Centre Agent, Call Centre Staff
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