Trainee Claims Handler

  • Full Time
  • Colchester,East Anglia
  • £17000 - £21000 per annum + training, development. USD / Year
  • ££17000 - £21000 per annum + training, development.

Website timerecruitment Time Recruitment Solutions Ltd

Trainee Claims Handler
Colchester Centre
Long term progression into Technical Claims

You will be responsible for working on campaigns on behalf of Insurers where you will carry out a first notification of loss call. This will involve speaking to a customer after they have been involved in an accident, logging the details of the crash and ensuring all data is entered accurately into a CRM system.

The role is rewarding, fast paced and will allow you to gain experience in an industry worth over £13 billion in the UK. Motor Insurance is an essential product and is a legal requirement for every driver, this means you would be working in a stable industry and building your technical knowledge in a specific industry.

The role for a Trainee Claims Handler

– Being the first point of contact for a customer with a Motor Insurance policy, who is going through the claims process.
– You will manage the process and liaise with internal and external parties.
– Setting up new claims on the system and arranging for contractors to manage repairs.
– Working in line with FCA guidelines and following regulatory requirements

What we are looking for in a Trainee Claims Handler
– The ability to work at a fast pace
– Customer service experience – whether that’s retail, face to face or over the phone
– A polite telephone manner
– Proactive nature

The package

– Extensive training and development support
– Funding towards Insurance qualification
– Internal team progression, this role is ideal for anyone looking for a long term career within insurance
– Local parking
– Cycle to work scheme
– Life Assurance, Pension and Eye test/Glasses vouchers
– The hours ; Monday – Sunday 8.00am – 7.00pm on a rota basis working 37.5 hours per week. Rotas are issued weeks in advance usually and they try to give everyone a fair share of weekends and weekdays so you aren’t always working the same shift.

Please apply today with your latest CV to be booked in for an immediate telephone interview.

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