Job Opportunity: Billing Manager Location: Stamford Hill, London N16 6XS Salary: £45,000 Hours: Monday - Friday, 9:30 AM - 6:00 PM Contractual Status: Permanent
Key Employee Benefits: * Birthday Leave: Enjoy a paid day off on your birthday to celebrate in your own way. * Health Insurance: Access to private healthcare services, promoting your overall well- being. * Employee of the Month: Recognition for outstanding contributions, with a choice of extra annual leave or a £100 voucher. * Holiday Advantage: Additional paid days off for long-standing employees to recharge and spend time with loved ones. * Training and CPD Opportunities: Support for continued professional development to enhance your skills and career growth. * Income Protection: Financial support during extended leave due to illness or injury, ensuring peace of mind.
About the Role: We are seeking a highly skilled and driven Billing Manager to join a leading company in the communications industry. This is an exciting opportunity for an experienced professional to oversee Telecom and Mobile Billing Operations, ensuring accuracy, efficiency, and compliance with industry standards.
Key Responsibilities:
Billing Operations Management: * Oversee the end-to-end Telecom billing process using the aBillity billing platform. * Ensure timely and accurate generation of invoices for all Telecom services. * Maintain data in the billing system to align with business needs. * Monitor customer usage and manage CDR imports for billing suppliers. * Data Analysis and Reporting: * Analyse billing data to identify trends and opportunities for improvement. * Generate regular and ad-hoc reports for management and stakeholders. * Prepare monthly reports and enhance current reporting methodologies.
Customer Support: * Address and resolve customer billing enquiries and disputes promptly. * Collaborate with sales and support teams to ensure a seamless billing experience. * Maintain high levels of customer satisfaction through effective communication.
Compliance and Audit: * Ensure compliance with industry regulations and company policies. * Implement billing controls to prevent errors and fraud. * Review and standardise existing processes to enhance efficiency.
Team Leadership: * Lead and mentor a team of billing specialists, providing training and support. * Foster a collaborative and high-performance team environment. * Work with Finance and Credit Control teams to streamline invoicing and collections.
Required Skills and Abilities: * Previous experience in a similar role within the Telecom industry. * Strong leadership and organisational skills with a focus on efficiency. * Confident and innovative, yet calm under pressure. * Excellent written and verbal communication skills. * Knowledge of the aBillity billing system is desirable.
Why Apply? This role offers the chance to be part of a forward-thinking team dedicated to innovation and excellence in the telecom sector. If you are a motivated professional looking to make a significant impact, we encourage you to apply!
Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
