Customer Service Advisor
- Posted 06 March 2024
- Salary £22000.00 - £22500.00 per annum
- LocationWest Yorkshire
- Job type Permanent
- Specialism Call Centre & Customer Service
- ReferenceBBBH58810_1709802911
- Expiry 06 April 2024
Job description
Legal Services Advisor
Huddersfield
£22,000 (From April 1st)
Performance related uncapped bonus
My client, in the Heart of Huddersfield are looking to recruit a Legal Services Advisor to join with an immediate start. Since their opening in 2008, they have successfully established themselves as the UK's largest independent legal marketing collective so you will be joining a highly reputable company within the industry. They are committed to supporting your personal development by offering learning and progression opportunities to help you to continually grow and achieve your full potential.
What they are looking for within the role:
* The ability to effectively manage their time correctly and ensure all targets are met.
* Effective telephone skills and the ability to communicate effectively both in writing and verbally.
* Experience dealing with customers or clients in past roles, whether that be on the phone or Face-to-Face.
What to expect from the role:
* Responding to and processing a high volume of incoming enquiries.
* Building effective relationships with clients by having a natural yet professional conversation.
* Building empathy and aligning with clients by asking relevant questions.
* Enhancing the customer experience by providing a personal non-scripted and helpful service.
* Tailoring each call to the client's needs, understanding no two calls are the same.
* Learning the relevant knowledge of the law and processes to communicate this to clients.
The Package:
* Monday to Friday 37.5 hours (Weekend work with days off through the week)
* £22,000 salary (from April 1st)
* Performance related uncapped bonus on top
* Salary increase after probation
* Future progression pathways
Please apply today with your latest CV to be booked in for an immediate telephone interview.
Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
-
Joseph Burke
-
Legal Recruitment Consultant
- Joseph
- 0161 238 9774
- joe-b-46551311b