Customer Service Manager

Location: Altrincham

Salary: £45,000-£50,000 per annum

Close to tram/train/bus terminal

About Us: Our client is an innovative company launching a new product, and we're looking for a talented Customer Service Manager to join their team. This is a unique opportunity to work directly with their CEO and play a crucial role in shaping their customer service processes from the ground up.

Key Responsibilities:

• Develop and implement customer experience processes from scratch.
• Collaborate with internal stakeholders to improve and streamline processes.
• Provide exceptional support for our new product.
• Work closely with the CEO to align customer service strategies with business goals.

Requirements:

• Proven experience in creating and managing customer service processes.
• Strong ability to work with internal stakeholders.
• Excellent communication and problem-solving skills.
• Ability to thrive in a fast-paced, dynamic environment.

What They Offer:

• £45,000 - £50,000 per annum and benefits package.
• Opportunity to work directly with the CEO.
• A dynamic and supportive work environment.
• Career growth and development opportunities.
• Dress down Friday.
• Free lunch Friday.

Click apply today for immediate consideration.