Working Hours: Monday to Friday 9am to 5pm shifts (No weekends!)
Employment Type: Hybrid
Benefits:
Competitive annual salary of up to £27,000
Annual company and performance-based bonus
Contributory pension scheme (up to 12% employer contributions)
Life Assurance (up to 10 times annual salary)
25 days of annual leave plus Bank Holidays
Option to buy up to 5 extra days of leave or sell up to 5 days
Employee discount schemes
Gym benefits
Job Role:
Time Recruitment is seeking a Motor Claims Handler to join the Commercial Claims Department. In this role, you will be responsible for assisting customers and brokers by managing and resolving claims professionally and efficiently. Working as part of a dynamic and supportive team, you will have the opportunity to develop your expertise in motor trade claims while delivering excellent customer service.
Key Responsibilities:
Managing a portfolio of claims, providing accurate and relevant information to customers based on expertise and training.
Conducting investigations to determine the validity and quantum of claims, ensuring policy and legal liability decisions are made appropriately.
Recommending and implementing effective claims management processes, including MOJ and credit hire, while applying relevant case law for cost-effective settlements.
Identifying and contributing to improvements in claims processes to enhance efficiency and support business objectives.
Please note: Due to the anticipated high volume of applications, this advert may close earlier than the stated deadline. If you are interested, we encourage you to apply as soon as possible.
Person Specification:
Experience in handling motor trade claims.
Exposure to various claim types, including theft, impact, fire, flood, and liability resolution.
Strong negotiation skills and strategic approach to claims management.
Ability to communicate effectively and build trusted relationships with customers.
A proactive and customer-focused mindset, with a problem-solving attitude.
Confidence in working within a team and using technology effectively.
As a precondition of employment, applicants must be eligible and authorised to work in the United Kingdom. This role falls under the Insurance Distribution Directive (IDD), meaning the successful candidate will undergo background screening every four years, with an annual declaration in interim years.
Company Information:
Time Recruitment is managing this recruitment on behalf of a leading commercial insurer. The company is committed to protecting businesses of all sizes, from start-ups to multinational corporations, providing them with the confidence to grow. As part of a significant investment in talent and expertise, employees are supported with development opportunities, a collaborative work environment, and the resources needed to excel in their roles.
